Access & Advocacy
Public Service Announcements
"Service Dog or Pet? Spot the Difference"
In October 2026, The Seeing Eye, in partnership with the New Jersey Restaurant & Hospitality Association, released a public service announcement about an issue many service dog handlers have faced: people claiming their pet dogs are service dogs. These fake service dogs, often poorly trained, can be a distraction for or interfere with legitimate service animals, and create an environment in which business owners may (illegally) attempt to deny access to all dogs, even the legitimate service dogs. This public service announcement, “Service Dog or Pet? Spot the Difference,” is available with and without audio description and at various lengths. The PSA was produced by Aggressively Compassionate of Chicago, Illinois.
Free resource for businesses: Download the Service Animals at a Glance Flyer: Help your team respond with confidence when a customer arrives with a service animal. Share our 2-minute video, then print the flier and keep it where employees first greet customers, such as a host stand, checkout counter or security desk, for quick reference.
Here is The Seeing Eye’s press release about the public service announcement.
Two-Minute (Full Length) Version
90-Second Version
- 90-Second Version without audio description
- 90-Second Version with audio description and on-screen captions
60-Second Version
- 60-Second Version without audio description
- 60-Second Version with audio description and on-screen captions